Return & Exchange Policy

Toys & Other Products 

Hey there! We love to keep things fun and exciting, but when it comes to non-defective products of an intimate nature, we can't accept exchanges or returns, unless they happen to be defective upon arrival. Safety first, right? 😊

Defective Products

If a product is found to be defective, please notify us within 10 days of receiving the item to initiate the process for obtaining a product return form. Additionally, kindly record a brief video explaining the issue with the defective product; this will assist us in identifying the problem. In some cases, the issue may be related to products with a travel lock. We can promptly help resolve such issues.

Subsequently, a replacement product will be sent to you at no additional cost. 

Got any burning questions about our Return & Exchange policies? Don't be shy, shoot us an email at, and we'll swoop in with all the answers you need! We're here to make things easy and fun for you, so let the inquiries fly!


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